Effective Date: January 1, 2025
Information We Collect
We may collect business contact information such as your name, job title, business email address, phone number, company affiliation, and information you provide when requesting product information or contacting us. We may also collect messaging data, including opt-in status, SMS consent records, message history, and response data, plus website usage data such as browser type, IP address, device information, cookies, analytics, and website interaction behavior.
How We Use Your Information
We use collected information to respond to inquiries, provide requested services, send product updates and follow-up messages based on your preferences, improve service delivery, manage SMS and email preferences, analyze aggregate website trends, and comply with applicable legal and regulatory requirements.
Sharing of Information
We do not sell, trade, or rent your personal information. We do not share SMS opt-in or consent information with third parties for their own marketing purposes. We may share information with trusted service providers that support our operations, such as SMS platforms, telecommunications carriers, web analytics providers, CRM and marketing automation vendors, and payment-processing providers. These providers may use the information only to perform services for us and must protect it appropriately. Text-message opt-in data and consent will not be shared or sold to third parties.
Data Security
We take reasonable precautions to protect information from loss, misuse, unauthorized access, or disclosure. No method of transmission or electronic storage can be guaranteed completely secure.
Your Rights and Choices
You may request access to, correction of, or deletion of your personal information. You may opt out of SMS messages by replying STOP and request help by replying HELP. You may opt out of marketing email through the unsubscribe method provided. Cookie controls are available through your browser.
Third-Party Links
Our website or messages may contain links to third-party sites. Crystal Hospitality Systems is not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy periodically. The latest version will be posted on this page with its effective date.
Contact Us
Questions or data requests may be sent to [email protected].
Crystal Hospitality Systems, LLC
240 S Crystal Drive
Sanford, Florida 32773
(321) 549-7303